For businesses and branch managers
Vexaa brings together your branch reviews from Google Business, highlights recurring feedback, and suggests replies and steps to improve the customer experience.
Analysis uses available reviews and connection permissions. It may not cover every review.
Illustrative workspace preview
Connect Google Business to show your branches, within available permissions.
Reviews appear once a branch is connected.
The plan is built from recurring topics once reviews are available.
Why Vexaa
See what customers like, what bothers them and what keeps coming up across your branches, so you can focus your improvements.
Follow reviews for your connected branches from one workspace instead of switching between branch pages.
Similar phrases are grouped into topics, each pointing to the reviews it is based on.
Use recurring feedback as a starting point for an action plan, then choose the right next step for your branches.
Features
Follow reviews, prepare replies and plan improvements using available branch data and connection permissions.
Connect through Google Business and follow your branches in one dashboard, within your account permissions.
Read customer feedback and request a draft reply. Edit it in your business’s voice before approving it.
Turn recurring feedback into practical steps to help set your priorities.
Review your business summary and its sources. Report generation and downloads are currently unavailable.
See an example
Try the example to see how Vexaa groups similar feedback, explains the finding and suggests an improvement step.
Restaurant review analysisThree short reviews
Three fictional reviews, written as customers might write them.
food is excellent!! but we waited a looong time for the order...
staff r kind and the service was slow
quality worth the visit
Organise the text and highlight feedback while preserving its meaning.
The food is excellent, but we waited a long time for the order
The staff are kind and the service was slow
The quality is worth the visit
Spelling normalised; repeated punctuation and extra spaces removed.
Waiting, food quality and staff: each topic links to the reviews that mention it.
See the pattern and the reviews behind it.
Two of three reviews mention waiting, while the food earns praise. Service speed deserves a closer look.
A practical step, with the sample size made clear.
Look into the causes of slow service
Check order preparation times and staff allocation to understand what is causing the wait.
Sample limits: Only three short reviews; an early signal, not enough to judge the place.
A simulation of how the analysis works — not a live analysis or real restaurant or customer data.
Getting started
Request business access, then connect your branches and start following reviews once your account is activated.
After contact, your business account is enabled and you log in through the business portal.
Business loginBusiness name, activity and basic contact details.
With owner or manager access to the branches. Linking is separate from signing in with Google.
Once reviews are available, follow customer feedback, prepare replies and review your improvement plan and reports.
Pricing
Prices are in Saudi riyals. Choose monthly or annual billing.
149SAR / per month
Follow customer feedback, prepare replies and set improvement priorities for your branches.
Your business account is activated after you contact us.
FAQ
Business accounts are available by request. Select “Request business access” to contact us. Once your account is activated, log in and connect your branches.
You need a Google Business account with owner or manager access to your branches. Connect it inside Vexaa after logging in; branches appear according to your permissions.
Not necessarily. We analyse available reviews according to the source and connection permissions. Data may be incomplete, and completion time depends on availability.
No. You stay in control: Vexaa suggests a draft for you to review and edit before approving it.
Use suggested steps from recurring feedback to choose what fits your branches and follow improvements. Recommendations guide decisions; they do not guarantee results.
For individuals
Add a Google Maps link for a summary of available reviews before visiting. See strengths and recurring concerns with a separate individual account.
Request business access and follow your branch reviews to understand your customers and choose your next step.